Frequently Asked Questions
Orders & Shipping
Can you expedite shipping?
We offer a number of shipping options within the US. Please note that it usually takes 1–2 days to process before they are shipped.
How long will it take for my leather bag to ship?
Our products are crafted with care and typically ship within 3-5 business days. Check shipping options at checkout for estimated delivery times.
Can I modify my order after placing it?
Yes, you can modify your order, but only before shipping.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of purchase. Our hours are 9AM–5PM EST Monday–Friday, and you can contact us at info@wpstandard.com.
Do you entertain international shipments?
Yes, we provide international shipments.
Do you insure your shipments?
No, we currently do not offer shipment insurance.
Can I change my address after placing an order?
Yes, you can edit your address after placing an order.
What do I do if items are missing from my order?
If any items are missing from your order, you can contact us at info@wpstandard.com. Our hours are 9AM–5PM EST Monday–Friday.
Product & Leather Care
Are WP Standard’s tote bags large enough for daily essentials?
Yes! Our totes, including the Oversized Tote Bag & Oversized Zipper Tote, are spacious enough to carry everything you need and more - whether it’s your laptop, books, or gym gear. These totes offer versatility, making them the perfect choice for busy days. Shop now and find the perfect size for your lifestyle.
How do I clean my leather products?
WP Standard’s Leather Conditioner Liniment No. 1 is a natural, water-based formula that nourishes and restores your leather, keeping it soft, supple, and looking like new for decades. Revive your leather with this eco-friendly conditioner for long-lasting quality.
What types of leather products do you offer?
From sleek leather wallets and durable duffle bags to stylish tote bags and sleek backpacks, WP Standard offers a wide range of high-quality leather goods designed to complement any lifestyle. Browse our full collection to find the perfect accessory for you.
Can I choose a darker or lighter shade of leather?
No, you cannot choose a darker or lighter shade of leather.
Is the color shown on the website going to be exactly what arrives?
No. There is natural variance in the color of leather in the product delivered compared to the images on our website.
Is the color of my leather product likely to rub off over time?
No. However, leather does change over time but usually darkens a bit with use and wear.
Are your leather products water-resistant or water-sensitive?
Our leather bags are resistant to water, though excessive exposure can darken the leather.
Can I request a specific leather shade for my bag?
While we don’t offer shade customization, our leather naturally varies, giving each piece a unique character. Explore our collection to find your perfect match!
Payments, Gifting & Discounts
What payment methods can I use?
We accept major credit cards, PayPal, and Apple Pay for secure transactions. Shop with ease using your preferred payment method.
Do you offer personalized corporate gifts for businesses?
Yes! WP Standard offers a range of high-quality leather products, such as wallets, bags, & accessories, that can be personalized with your company’s logo or a special message. Explore our corporate gifting options to find the perfect custom gifts for your team or clients.
Will I have to pay any fees on arrival?
International deliveries may be subject to taxes or duties.
Do you have any Rewards, Loyalty Programs or Incentives?
No, we do not have any Rewards, Loyalty, or Incentive programs.
Returns, Exchanges & Warranty
What is your return policy?
For returns or exchanges you can visit the portal. Our hours are 9AM–5PM EST Monday–Friday. For any other questions please contact us at info@wpstandard.com.
Do WP Standard products come with a warranty?
Yes, we provide a warranty against defects in materials and craftsmanship, ensuring peace of mind with every purchase. Shop now and invest in quality that’s backed by warranty.
What if my item arrives damaged?
If your item arrives damaged, please contact us within 30 days of delivery. You can apply for returns or exchanges via the portal. We strive to provide you with a great experience!